Motorola partners lack of support delayed original Moto X upgrade to Lollipop


2013 Moto devices

Back in April, the Senior Director of Software Product Management at Motorola Mobility, David Schuster announced that all Moto 2013 smartphone will get upgraded to Android 5.1, the original Moto X especially because of some software optimization issues of the Motorola X8 chipset.

Well, its been a little over a month since then (April 3rd) and still no Lollipop firmware upgrade available for these devices, which raises concern among Motorola Moto owners.

In a new post made on Google+, Schuster said last night, that the delay is not Motorola’s fault, but rather a lack of support from their partners. However, Motorola is now testing Android 5.1 in the US and Latin America, before they start the global deployment of the software, a precaution the company is taking if any issues occur during these tests.

Below find the full post of mr. Schuster:

I know that a lot of people have been asking about the status of the Moto X (1st Gen) Lollipop upgrade. I can see the frustration and in some cases the anger about how long it has taken to get the upgrade deployed. It has been a struggle due to the lack of support from some of our partners but  I am glad to announce that we are starting TestDrive in both the US and LatAm. If all goes well we should start full deployments in a few weeks.