Some Verizon and Sprint Galaxy S5 cameras found to be defective

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Samsung Galaxy S5 Rooted

First hardware revisions from production lines are always known to present some issues of some kind, that’s the quirk with new electronics, whether it concerns your usual TV set, console or your shiny new smartphone.

As it turns out, the North American Galaxy S5, specifically the Verizon variant was recently found to have camera-related issues with several users being greeted with an error message, “Warning: Camera Failed” upon launching their camera applications.

galaxy s5 camera

The camera module on certain units appear to be defective right out of the box, fortunately both Samsung and Verizon have acknowledged the fatal camera flaw and are currently urging affected users to seek a warranty replacement. Some users are hoping for a software fix but that seems unlikely as the defect lies in the camera module.

Samsung is committed to providing the best experience for customers. We have learned that a limited number of Galaxy S 5 devices may have an issue that causes “Camera Failure” pop-up error message. We ask that customers affected call 1-888-987-4357 or visit their carrier for service under Samsung’s standard limited warranty.

The problem was also identified on the Sprint variant according to BGR but the carrier has yet to provide a response. In the meantime, we’ll be updating this article as we learn more. So far we haven’t heard of any such defect on the international models so those should be safe for now.

via Endaget, image via iFixit

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